Madison Mutual Insurance Company has been around for over 100 years because it's an excellent place to work and grow professionally.  Come join us!

Claims Representative

Edwardsville, IL
November 28, 2022
Job Summary

The Claims Representative investigates, evaluates, and resolves automobile claims involving property damage including total loss handling and medical payment claims.

  • High school diploma (college coursework preferred)
  • Previous experience in the insurance claims industry (1-3 years preferred)
  • Knowledge of State Fair Claims Practice Act
  • Knowledge of Negligence Laws of various states including statutes and Vehicle Codes
  • Knowledge of generally accepted loss reserving practices
  • General knowledge of automobile mechanical and body repair methods
  • General Computer knowledge
  • Effective written and verbal communication skills
  • Effective time management skills
  • Uses discretion and judgment in determining negligence and evaluation of fair value of claims
  • Experience in prioritizing, organizing, and making decisions
  • Professional appearance and attitude

Essential Functions and Responsibilities
  • Verifies coverage and identifies potential exposures and coverage issues
  • Investigates facts surrounding claims and documents all investigations
  • Determines liability exposure and appropriate reserves
  • Maintains active diary and reporting
  • Reviews appraisals for settlements
  • Identifies subrogation possibilities and handles salvage disposal
  • Makes fair and equitable claim settlements within authority and requests approval from supervisor for anything outside authority level
  • Secures necessary releases

This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties may differ from those outlined in the job description and other duties, as assigned, may be required. This document does not create an employment contract. Employees are employed on an “at will” basis and may be terminated at any time.

Salary commensurate with experience. If you are the perfect candidate for this position, please send your salary requirements and resume to: