Madison Mutual Insurance Company has been around for over 100 years because it's an excellent place to work and grow professionally.  Come join us!

Homeowner Field Adjuster

September 7, 2023
Job Summary

Under minimal supervision, investigates, evaluates and resolves property claims involving damage of moderate to complex exposure.


􀁸 A four-year college degree or equivalent job-related experience.

􀁸 5 years claims experience.

􀁸 Requires an advanced knowledge of property construction.

􀁸 Experience writing structural damage estimates using computerized software applications preferred.

􀁸 Knowledge of State Fair Claims Practice Acts.

􀁸 Knowledge of generally accepted loss reserving practices.

􀁸 Must be able to carry, manipulate and climb ladders, balance at various heights,

stoop, bend and/or crawl to inspect structures.

􀁸 Must be able to work outside in all temperatures and inspect property physically and visually.

􀁸 General computer knowledge, including Word and Excel programs; Xactimate required.

􀁸 Knowledge and practical experience with computing estimating systems.

􀁸 Excellent listening, verbal and written communication skills.

􀁸 Ability to multi-task and adapt to a changing environment. Strong organization

and time management skills essential.

􀁸 Discretion and judgment in determining negligence and evaluation of fair value of


􀁸 Must be able to travel overnight as job requires.

􀁸 Professional appearance and attitude.

Essential Functions and Responsibilities

􀁸 Verifies coverage and identifies potential exposures and coverage issues.

􀁸 Investigate, analyze, evaluate and settle insurance claims involving property

damage losses.

􀁸 Deliver exceptional customer service through professional and timely

communication including telephone, email and written correspondence.

􀁸 Determine value of a claim and negotiate settlements within prescribed limits of

authority, in accordance with established procedures, contractual obligations and

all state regulatory requirements.

􀁸 Reviews appraisals for settlements.

􀁸 Identifies subrogation possibilities and handles salvage disposal.

􀁸 Claims inventory complexity will range from basic claims to complex and high

exposure claims, depending on experience level and proven abilities.

􀁸 Potential travel to neighboring states to offer claims support.

􀁸 May be on-call. Extended and/or non-standard hours as required.

This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties may differ from those outlined in the job description and other duties, as assigned, may be required. This document does not create an employment contract. Employees are employed on an “at will” basis and may be terminated at any time.

Salary commensurate with experience. If you are the perfect candidate for this position, please send your salary requirements and resume to: